Andrija Radojev
Andrija Radojev

WooCommerce is the most popular plugin which turns a WordPress website into a highly customizable and user-friendly online store.

However, most owners of small WooCommerce stores don’t utilize its full potential and waste so much time on updates, content-entry, calculations, and other everyday tasks without realizing that they can automate them and with proper tools, they can save time and money which can sometimes make a difference between success and failure.

In this interactive lecture, we will cover the must-use tools, best practices, and tips on how you can pull the best out of a WooCommerce store and save your precious time and money by making smart investments in your WooCommerce store.

Together we will briefly go through case studies which are common in the eCommerce world, explore many different solutions suited for any skill level and get practical knowledge we can instantly use while engaging in trivia and mini-games that will challenge your eCommerce mindset.

Rick Alday
Rick Alday

According to recent studies, receiving an increased number of irate or abusive customers has a psychological and emotional impact on customer care professionals. Employees may suffer mentally as a result of customer outbursts, which can lead to depression and an increased risk of health issues. In this talk, we’ll go over some coping mechanisms to minimize the impact that dealing with customers can have on your emotional and psychological well-being.

Elise Alley
Elise Alley

Some goals are straightforward and success is easy to measure. Sometimes, though, your goals are more abstract. So how do you measure success of those goals? In this talk, you’ll learn how to set meaningful KPIs, or key performance indicators.

Scott Kingsley Clark
Scott Kingsley Clark

Many of us have open source projects out there for WordPress. I’d love to discuss what issues we’ve come across while doing this at various scales including but not narrowly limited to — working on open source project outside of your normal full time work.

Sally Thoun
Sally Thoun

Many people don’t know where to start learning with Accessibility. This talk is about my first-year journey on how I started to learn about WordPress and Accessibility. I’ll share my experiences to inspire the same purpose and passion that the selfless WordPress and Accessibility community has inspired in me! I’ll provide many tips and resources to help you start your own path to help make the web accessible and inclusive for all.

Leo Postovoit
Leo Postovoit

We all love to see sites that are fast, user-friendly, accessible, secure and reliable. But how do you get there? In this talk, we’ll share how we use the various aspects of “performance” to guide decisions from product ideation through actual software, and how we measure and tool for success.

This is a mindset, not just a single metric: We care a lot about page speed, conversion and beyond. and in our opinion, “a better web” is a more performant web, which starts with a core practice is to love our customers (and our customers’ customers). We’ll share tactics you can take back to your team to argue for a better, more performant way to engage with your users.

We’ll cover:

  1. How do you foster collaboration across product, design and engineering stakeholders without losing collective sight of success?
  2. What does “performance” mean to the different stakeholders in your organization?
  3. Why is it more important than ever to think about your website performance and how to measure your success?
Alain Schlesser
Alain Schlesser

Joining such a welcoming and inspiring community as is the WordPress project can be exhilarating and makes people want to contribute their part to join the movement and strengthen their feeling of belonging.

The initial enthusiasm can easily lead to contributors slowly spiraling into overcommitment and a feeling of obligation and responsibility towards the project. There’s a cost attached to anything we do, even when we’re talking about unpaid volunteer work done in spare time. And that cost will be paid in some way, no matter what.

We need to more openly talk about the adverse effects of doing open source contributions in an unsustainable way, destigmatize the money topic when it comes to “free” software, and directly address immediate issues of frustration and burn-out as they surface.

Let’s all have our fellow contributors’ backs, and make sure we’re all in it for the long run!

Jason Cosper
Jason Cosper

Just over ten years ago, I took the plunge into working from home. Two years ago, the majority of knowledge workers around the world had the opportunity to try the remote work lifestyle out for themselves.

For those of you who have decided that you’re never going back to the office, I’d like to share with you what you can expect from the next 8+ years of your life.

Néstor Angulo de Ugarte
Néstor Angulo de Ugarte

I know, the heart start pumping hard, your mind starts running wild and the anxiety appears. This is normal once you face a successful hacking attempt. OK, now let’s act and correct, let’s apply what we call Incident Response.
First of all, let’s put the case in perspective, this will help to understand the dimension and will help to calm down ourselves with the tranquility that the taking actions towards the recovery gives.

Jennifer Bourn
Jennifer Bourn

Everyone has the same number of hours in a day. So why do some people get so much more done than others? It’s not because they have superpowers. And there isn’t a big secret you don’t know. The trick to getting more done and enjoying a workday with less stress is embracing productivity strategies and tactics that align with the way you like to work. This session will share tips and tricks that will help you take charge of your workday so you start each day inspired, feel proud of what you accomplished, and end each day satisfied.

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